Business Telephony
Upgrade your communications through our modern telephony solutions across cloud phone systems, IP phones and headsets, and SIP trunking.
Business Telephony Solutions
Get flexible, future-ready telephony that empowers your business to communicate clearly, collaborate effectively, and stay connected from anywhere, on any device.
Business Phone Systems
Stay connected wherever you work with a flexible, feature-rich cloud phone system. Choose from CallSwitch One or Xelion – modern phone services built for business.
- User-friendly platforms with advanced call features
- Scalable solutions for teams of any size
- Accessible across mobile, desktop, and IP phones
Business IP Phones & Headsets
We offer a wide range of hardware to support your communications setup – from feature-rich IP phones to high-quality headsets for call-heavy environments.
- Devices suited for all business sizes and budgets
- Compatible with cloud and hosted phone systems
- Optimised for clarity, comfort, and reliability
Business SIP Trunking
Already have an on-premise phone system? SIP trunking brings it into the cloud – reducing costs and improving flexibility without a full upgrade.
- Lower call costs with reliable voice quality
- Supports remote and hybrid work environments
- Ideal for businesses keeping existing PBX systems
Committed to Better Telephony
Our telephony services are backed by a robust Service Level Agreement with guaranteed uptime, response targets, and support commitments.
Learn MoreOur Trusted Telephony Partners
We work with industry-leading providers to deliver reliable, flexible solutions across phone systems, hardware, and connectivity.
CallSwitch One
CallSwitchOne is a powerful, cloud-based phone system that’s easy to set up and simple to use. It offers advanced call features, mobile and desktop access, and is ideal for small to mid-sized teams needing reliable hosted telephony.
Xelion
Xelion combines hosted telephony with integrated messaging, calendars, CRM, and collaboration tools – all in one platform. Built for larger teams, it supports hybrid working, centralised control, and advanced reporting, making it a smart choice for growing businesses.
Yealink
Yealink provides high-quality IP phones and headsets that deliver crystal-clear audio, reliability, and ease of use. Designed for compatibility with platforms like CallSwitchOne and Xelion, they’re ideal for office-based, remote, or hybrid teams that rely on great sound quality.
Business Telephony. Better.
From flexible options to expert advice, here’s why companies across the UK trust Yappl to improve their business communications.
Flexible Solutions
Tailored telephony built around your business.
Cost-Effective
Affordable plans that scale as your business grows.
Reliable Support
UK-based customer support available 7 days a week.
Expert Advice
Clear, jargon-free advice you can always rely on.
Modern Comms for Nationwide Consultancy
We helped Salus replace outdated phone systems with a flexible cloud-based telephony solution and 50 business mobiles – enabling seamless communication across offices, remote teams, and on-site consultants.
Read More
Get Your Free Quote
Get in touch to speak with our experts about upgrading your business communications to a more modern telephony solution.
Want to talk now? Give us a call:
01773 522300or email:
enquiries@yappl.comPrepare for the PSTN Switch-Off
The UK’s traditional Public Switched Telephone Network (PSTN) will be shut down by 2027, with key services ending in December 2025. Future-proof now with digital alternatives like cloud telephony or SIP trunking to avoid disruption and keep your business connected.
Learn MoreBusiness Telephony Resources
Keep up to date on the latest trends, tech developments, and updates in business telephony, cloud communications, and connectivity.
Business Telephony Explained
We know switching to a new phone system is a big decision for your business, so we’ve compiled answers to the most common questions to help you make the right choice.
A cloud-based phone system runs over the internet rather than traditional phone lines, giving you flexibility, scalability, and remote access.
Hosted systems offer lower upfront costs, simplified management, remote access, and built-in features like call routing, voicemail-to-email, and analytics.
We’ll assess your team size, work style, and setup - then recommend the best-fit solution, whether that’s cloud telephony or SIP trunking.
SIP trunking connects your existing PBX to the internet, letting you keep your hardware while benefiting from lower call costs and added flexibility.
Yes - we’ll port your current numbers over with no disruption, so your customers can keep reaching you as normal.
You can use IP phones, headsets, or just your existing computers and mobiles - we’ll help you choose the best setup for your team.
Yes - we handle setup and provide full training to ensure your team is confident and ready to use the system from day one.
Absolutely - we offer solutions tailored to small teams, remote workers, and growing businesses, with clear pricing and simple setup.
Our systems include failover options, like call forwarding to mobiles, to keep you connected during any broadband interruptions.
Yes - you’ll have access to 7-day UK-based support and a dedicated account manager for ongoing help and advice.