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Our Story

Yappl was built on a simple idea: communications and connectivity should be flexible, affordable, and easy to manage. Too many businesses were being let down – we set out to offer a better way.

JOURNEY

We’ve Come a Long Way

Where We Started

Yappl’s journey began in 1997 out of a small telecoms shop in Derbyshire, built on the belief that communications and connectivity should be, well, better.

How We’ve Grown

From those early days, we’ve grown steadily – establishing our head office in Derbyshire, then expanding to a second location in Bournemouth to support businesses across the UK.

Where We Are Today

Today, Yappl supports over 5,000 businesses up and down the country – from retail shops and remote teams to leisure venues, hotels, and national brands.

Where We’re Going

As businesses evolve, so do we. We're continuing to invest in smarter, more scalable services – from faster broadband and advanced unified communications to stronger partnerships with the leading networks.

Team with all hands in
MISSION

Business. Better Connected.

Throughout our entire journey, our mission has remained the same: to connect businesses, better. By making your communications and connectivity more affordable, dependable and flexible.

BEHIND THE SCENES

Still Us – Just Stronger

In 2024, Hugh Symons Group acquired a majority stake in Yappl, marking an exciting new chapter.
With shared values and a focus on growth, this partnership strengthens our ability to expand, innovate, and serve customers even better - while keeping the same trusted team and customer-first approach at our core.

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Hugh Roper