Xelion
Connect, collaborate, and grow with Xelion’s cloud-based telephony system, designed for flexible, modern business communication.
Explore Xelion’s Features
Discover the powerful tools Xelion offers to keep your business connected, productive, and delivering outstanding customer experiences.
Work Anywhere, Anytime
Stay connected across desktop, mobile, and tablet devices, giving your team the freedom to work seamlessly from anywhere.
Omnichannel Communication
Manage voice calls, SMS, WhatsApp, and web chat from one platform, offering customers a choice in how they connect.
Intelligent Call Routing
Direct calls to the right person every time with smart routing, improving customer service and reducing wait times.
Microsoft 365 & Teams Integration
Integrate Xelion with Microsoft 365 and Teams for smooth collaboration, streamlined workflows, and enhanced productivity across your business.
Built-In Security and Privacy
Xelion protects your business communications with encrypted connections and high compliance standards, ensuring your data stays secure and private.
Unified Contact Centre
Manage all customer interactions efficiently with built-in call queues, reporting, monitoring, and intelligent customer routing tools.
Everything in a Single License
Enjoy all of Xelion’s powerful communication tools, features, and updates – all included in one simple license.
Licence Features
Address book
Administrator settings
Availibility status
Calendar sync with Microsoft 365
Call back requests
Call conferencing
Call forwarding
Call greetings
Call logs
Call monitoring
Call queues
Call recording
Call routing - IVR menus
Call routing - time-based
Caller ID routing
Cloud storage integration
CRM integrations
Desktop, mobile and web apps
Hotdesking
Hunt groups
Internal instant messaging
Microsoft 365 integration
Microsoft Teams integration
On-hold music
Open API and webhook library
Power BI integration
Schedule working hours
Scheduled reports
Short codes
Single sign-on (SS0) support
SMS - bulk outbound sends
Supports IP handsets
Text to speech
Video conferencing
Voicemail to email transcription
Wallboards and reporting
Web chat - WordPress plugin
WhatsApp integration
Xelion in Action for Growing Consultancy
Salus upgraded to our Xelion hosted phone system, giving 80 users flexible, reliable communication across multiple sites, remote teams, and on-the-go consultants.
Read More
Get Your Free Quote
Looking for a reliable, cost-effective, and flexible telephony solution? Xelion is the answer. Get in touch to get started.
Want to talk now? Give us a call:
01773 522300or email:
enquiries@yappl.comUnderstanding Xelion
Still have questions about how Xelion can benefit your business? We’ve answered the most common queries to help you make an informed decision.
Xelion is a cloud-based telephony platform that integrates voice, messaging, and collaboration tools into a single, easy-to-use solution for businesses.
Xelion enhances productivity by allowing seamless communication across multiple devices, improving customer service with omnichannel support, and reducing costs through a fully cloud-based system.
Xelion works on desktops, laptops, tablets, mobile phones, and compatible desk phones, ensuring you stay connected wherever you are.
Yes, Xelion integrates seamlessly with Microsoft 365 and Teams, allowing businesses to combine their communications and collaboration tools in one platform.
Absolutely. Xelion enables employees to make and receive calls, send messages, and collaborate from anywhere with an internet connection.
Each Xelion license includes unlimited calling, omnichannel communication (voice, SMS, WhatsApp, web chat), a unified contact centre, call recording, security features, and cloud hosting.
Xelion is designed with business security in mind, offering encrypted communications, data compliance, and secure cloud hosting to keep your information safe.
Yes! Xelion is a flexible, scalable solution, making it easy to add or remove users as your business needs change.
Yappl provides dedicated support, helping businesses with setup, training, and ongoing assistance to ensure they get the most out of Xelion.
Getting started is easy. Contact our team for a demo, and we’ll help you find the best setup for your business.
Looking for Alternatives? Try CallSwitch One
CallSwitch One delivers a simple, easy-to-use telephony platform designed to keep your business connected effortlessly.
Learn More