Retail telecoms solutions

Fast, flexible, dependable – exactly what retail phone systems should be.

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Let’s work together to keep your wholesale business better connected.

Being able to maintain good communication with suppliers and customers enables your business to keep operating successfully and maintain the high expectations of your customers.

As well as delivering good customer service, retail phone systems offer more than just enhanced communications. A business phone system unlocks the ability to connect and integrate payment processing, stock ordering, and inventory management enabling your business to be more productive, efficient, and streamlined.

Working with your business goals in mind, Yappl can supply hosted telephony systems and fixed IP solutions designed to enhance your retail or wholesale operations.


How can phone systems benefit my retail business?

Retail phone systems and hosted telephony provide a wide range of benefits for retail businesses of all sizes. Traditional landlines aren’t always the most practical option so mobiles with a VOIP app or hosted telephony system are perfect for the retail industry. Here are a few benefits of using telephone systems for your retail business:

Flexible communications

With a telephone system, you can take advantage of features such as on-hold marketing, auto attendants and call queuing, to ensure that calls go through to the right department.

Increases scalability

In the retail industry, business growth can vary depending on demand. Hosted telephony systems help you to scale up and down your phone lines to support your requirements.

Excellent customer service

Telephone systems allow you to utilise a range of features to improve the way you communicate with customers. You can also integrate a CRM system which provides insights into each call.


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What we can offer your retail or wholesale business…

IP fixed solutions

Take payments over the telephone and through your card payment systems with security and ease.

Ultrafast business broadband

Business mobiles

Enable your team to communicate effectively on the premises and on the go with business mobiles. Our partnership with leading providers ensures you get the latest smartphones at a cost-effective price too.

IT support

IT can be a minefield. So, we’re here to help you choose the right systems that solve your problems. Plus, our team of experts are on hand to help if any IT issues arise.

Call recording

Ensure standards are upheld and customer information can be easily accessed with call record features on CallSwitch.

Remote working

Why choose Yappl for your retail phone systems and hosted telephony?

From award-winning solutions to market-leading SLA’s and the latest equipment, there are plenty of reasons to choose Yappl as your retail business telephony partner:

We’ll help you choose the right solution for your business and we’re flexible enough to meet your needs.


We talk business, not tech – it’s all about understanding how we can support your business.

No need for expensive maintenance contracts, we’ll take care of it.

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With dedicated account managers and reliable IT support, we strive to make sure our customers receive the highest levels of service.

Answers for some of the common questions we’re asked.

How do we know which is the right connection for our business?


This will depend on your day-to-day business requirements and understanding these is a key part of the process. We’re here to help you make the right choice.

What happens if my connection goes down?


On the rare occasion something may go wrong our UK-based specialist support team is here for you, to ensure the issue is resolved as efficiently and with as minimal disruption to your business as possible.

What’s good about Yappl?


Yappl uses one of the most reliable and stable systems available.

Not only are they feature-rich, but because it’s our own solution, we can configure it to exactly suit your business needs.

Plus, we manage everything for you – meaning your life is easier and less stressful!

Are static IP addresses included as standard?


All Yappl business broadband packages include a free static IP (with the option for more if required). This is essential for remote access, website hosting, servers, VoIP calls and CCTV.

Is it possible to have a trial of the products?


Sure, we’re able to provide trial licence(s) and desk phone(s), set up for you to make and receive some test calls.

Which mobile networks does Yappl partner with?


As an official partner of EE, Vodafone, O2, Three and, we utilise our industry connections and years of experience to find the best possible business mobiles deal for your individual business.

What client support does Yappl offer?


Alongside your contract you’ll receive free support and advice from one of our dedicated account managers. From an initial analysis of different available contracts through to when you’re signed up and using your solutions, they’ll be on hand to offer advice and handle all the paperwork.

Call on 01773 522300 or fill in the form below to get in touch

Enquire now

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