Traditional phone systems are on their way out. By using your internet connection instead of physical phone lines, you can carry on communicating wherever you are – as long as you’re connected.
As a VoIP provider, your telephone traffic is routed using our servers. This means no complicated equipment with sky-high costs, and no extra training to use it.
The technology is easy to operate, and switching from traditional copper wires to a system which runs over the internet will allow you to futureproof your business.
Due to the nature of VoIP, a lot of the set up can be done remotely. This can depend on the size of solution you are looking for, the equipment you require, and whether you are replacing, adding to or upgrading your current products.
At Yappl, we offer bespoke solutions tailored to your business. If you would prefer an expert to support with the installation, have an extensive network, or would like a demonstration of the hardware we are providing, we will visit you on site.
After the VoIP services have been installed, our support team are on hand and happy to help.
VoIP services are cost-effective for businesses of all sizes. They don’t require maintenance or upgrade costs.
The advanced receptionist console is built around your customer’s needs. Drag and drop calls into queues, transfer and park them on a screen, access call history and directories, and integrate your CRM so customers always speak to the right person.
Monitor costs and performance through an online portal, and export information for your reports. Configure your entire system online.
VoIP is a scalable solution which can grow with your business. When a new feature is released, you can get it as soon as it’s available, keeping you ahead of the curve.
Call re-routing provides the flexibility to answer calls from any location. VoIP gives extra protection, so that your system is kept secure, with features including disaster recovery.
Employees are able to use the system remotely, as long as they have access to the internet wherever they are based or at least 4G coverage if on the move. Increase your team’s productivity by allowing them to work on the move.
Our telephony service is flexible, powerful and unique. It’s bursting with advanced features because we’ve been working directly with industry-leading unified comms providers and platforms, such as TelcoSwitch and Altos.
Yappl’s VoIP comes with caller ID, call waiting, mobile twinning, remote voicemail access, address books, call groups, hold music… all the things your business needs to grow.
With Yappl desktop and mobile solutions, your phone system will be available on all devices. Wherever you’re working from, you’ll be able to do so with all the functionality you need.
We match up your system with the right devices to suit your business. From handsets to headsets, hardwired to WiFi, you’ll get the best of the Yappl system.