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Case Study

G.K General Engineering

G.K General Engineering is a specialist structural and mechanical handling engineers located in Derbyshire. Scroll down to read more about how we improved their unified communications with a Yappl solution.

Home > Case Studies > G.K. General Engineering

A bit of background…

The team at G.K. General Engineering were using extremely outdated telephones and were in need of an upgrade on their telephony system.

They also required an improved broadband connection throughout the building so they could enhance their security technology.

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The solution

Yappl implemented the following solutions:

  • Initially we surveyed the site to find the best locations to place new wireless access points to give total connectivity coverage for the warehouse and office areas.
  • Provided assistance in setting up their current devices on their new wired or Wi-Fi connection.
  • Yappl created a single manageable network for both the Wi-Fi and telephony.
  • Provided a customised telephony system to match their business’ needs.

The benefits

  • They now have a fully upgraded and customisable telephony system.
  • There is the ability to expand the network if required.
  • Ability to use Wi-Fi enabled CCTV which improves the overall security of the business.
  • Yappl can remotely manage their network so any issues or changes can be identified and managed efficiently.
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Related services

Managed Network Services

Allow us to manage the monitoring and maintenance of your network.

FTTC Broadband

We know what a good connection means for your business, no matter your size.

Ultrafast business broadband

Unified Comms – CallSwitch

Hosted telephony and a powerful unified communications platform.

I was apprehensive about making the changes, even though I knew that they were a necessity to our business, partly because of my lack of knowledge in this field. The team at Yappl were all brilliant, from Asif who came out and had the initial meeting with me, through to the support team who I dealt with several times in person and on the telephone, Josh and Jack. They made me feel at complete ease, helped me to understand what I needed, what they were going to do and all of the timelines involved. The communication is constant and reassuring, and the works were completed without any fuss or disruption. We now have a wonderful up to date communications system and a much more reliable and efficient broadband.

Lisa Partington

G.K General Engineering

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