CallSwitch One
Easy to set up and effortless to use – CallSwitch One delivers powerful, flexible telephony that just works, wherever your team works.
Explore CallSwitch One’s Features
CallSwitch One comes packed with smart, flexible tools that simplify business communication and help your teams stay connected, anywhere.
Seamless Call Management
Handle calls with ease using call transfer, hold, hunt groups, and more – all managed through a simple, intuitive interface.
Softphone & Mobile Apps
Work from anywhere with desktop and mobile apps that put your business phone system in your pocket or on your laptop.
Call Recording
Record and store calls securely for training, compliance, or peace of mind – easily accessible whenever you need them.
Voicemail to Email
Never miss a message with voicemail transcriptions and recordings sent straight to your inbox for quick review and response.
Video & Conferencing
Host high-quality video calls and audio conferences with built-in tools that keep collaboration smooth, professional, and productive.
CRM Integration
Connect with leading CRMs to streamline workflows, log calls automatically, and give teams customer context at their fingertips.
One Licence. Every Feature.
CallSwitch One keeps it simple: every user gets full access to all features, with no hidden costs or complicated upgrades.
Licence Features
Address book
Administrator settings
Availibility status
Call conferencing
Call forwarding
Call greetings
Call logs
Call monitoring
Call parking
Call queues
Call recording
Call routing - IVR menus
Call routing - time-based
Caller ID routing
Cloud storage integration
CRM integrations
Desktop, mobile and web apps
Hotdesking
Hunt groups
Internal instant messaging
Microsoft Teams integration
On-hold music
Open API and webhook library
Power BI integration
Scheduled reports
Single sign-on (SS0) support
Short codes
SMS - bulk outbound sends
Up to 20,000
SMS - inbound routing
Supports IP handsets
Text to speech
Video conferencing
Voicemail to email transcription
Wallboards and reporting
Bringing Connectivity to a Classic Art Gallery
Yappl modernised Thos Agnew & Sons’ outdated phone system with CallSwitch, enabling remote working, internal calling, and a seamless dual-business setup – all while preserving the gallery’s elegant interior.
Read More
Get Your Free Quote
Get a quick, no-obligation quote and discover how easy and cost-effective it is to upgrade your business communications.
Want to talk now? Give us a call:
01773 522300or email:
enquiries@yappl.comUnderstanding CallSwitch One
Everything you need to know about CallSwitch One – how it works, what’s included, and why it’s the right fit for your business.
CallSwitch One is a fully hosted cloud phone system offering simple setup, powerful features, and flexibility for any business.
Very easy - our team will guide you through a smooth setup process so you can be up and running quickly.
Yes, every licence includes full access to all features, with no hidden extras or need for costly upgrades.
Absolutely. You can use mobile and desktop apps to manage calls, messages, and meetings from anywhere.
Yes, it’s designed for flexibility, making it perfect for remote, hybrid, and office-based working.
Yes, it integrates with popular CRM platforms to help streamline your workflows and improve customer service.
Yes, secure call recording is included at no extra cost, making it easy to support training and compliance.
You’ll get expert 7-day support from our UK-based team, ready to help whenever you need it.
Yes, we can port your existing numbers over to CallSwitch One to make the switch seamless.
Just fill out our quick form or speak to our team - we’ll tailor a quote to fit your business needs.
Looking for Alternatives? Meet Xelion
If CallSwitch One isn’t the perfect fit, Xelion offers a sophisticated, feature-rich alternative designed for growing businesses.
Learn More