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Business Phone Systems

Modernise your business communications with cloud-based phone systems built for flexibility, productivity and seamless remote or office-based work.

Business Phone Systems
WHY YAPPL

Business Phone Systems. Better.

Get a cloud-based phone system that works harder for your business – with expert support, flexible features and fair, transparent pricing.

Built for Business

Built for Business

Our VoIP (Voice over Internet Protocol) phone systems are designed to support modern working online – whether you’re in the office, remote or on the move.

  • Make and receive calls anywhere
  • Integrate with key business tools
  • Stay connected across devices
Expert Guidance

Expert Guidance

We help you choose, configure and scale your hosted telephone system to match the way your team communicates.

  • Tailored setup and onboarding
  • UK-based support and account management
  • Advice that puts your needs first
Flexible & Future Proof

Flexible & Future Proof

Choose a cloud phone system that grows with your business – packed with modern features and ready for what’s next.

  • Scale users and features easily
  • Cloud-based, no on-site hardware
  • PSTN switch-off ready
Transparent Pricing

Transparent Pricing

Enjoy competitive rates with no hidden costs – with a single licence that includes everything you need, billed simply and fairly.

  • Clear, upfront pricing
  • Flexible contract terms
  • No unexpected charges
PHONE SYSTEMS

Business Phone System Partners

We partner with CallSwitch One and Xelion – two powerful, cloud-based phone systems designed to match the way your business communicates and grows.

CallSwitch One

CallSwitch One

CallSwitch One is ideal for growing teams that want a simple, scalable cloud phone system. With smart features and seamless desktop and mobile integration, it keeps your business connected and communicating without complexity.

Learn More
Xelion

Xelion

Xelion is a feature-rich hosted phone system with built-in CRM integration, collaboration tools and centralised management. It’s built for larger teams that need more than just voice – combining flexibility with powerful functionality across every device.

Learn More
COMPARISON

CallSwitch One vs. Xelion

Compare features side by side to see which VoIP phone service solution offers the tools, flexibility, and control your business needs most.

CallSwitch One
Licence Features

Address book

Administrator settings

Availibility status

Calendar sync with Microsoft 365

Call back requests

Call conferencing

Call forwarding

Call greetings

Call logs

Call monitoring

Call parking

Call queues

Call recording

Call routing - IVR menus

Call routing - time-based

Caller ID routing

Cloud storage integration

CRM integrations

Desktop, mobile and web apps

Xelion
Licence Features

Address book

Administrator settings

Availibility status

Calendar sync with Microsoft 365

Call back requests

Call conferencing

Call forwarding

Call greetings

Call logs

Call monitoring

Call parking

Call queues

Call recording

Call routing - IVR menus

Call routing - time-based

Caller ID routing

Cloud storage integration

CRM integrations

Desktop, mobile and web apps

CONTACT

Get Your Free Quote

Get a personalised business phone system quote based on your team size, set-up preferences and the features you need most.

Want to talk now? Give us a call:

01773 522300
Broadband
EXPLORE

Looking for Hardware or SIP Trunking?

Get everything you need to power your phone system – from business-grade IP phones and headsets to reliable SIP trunking solutions.

FAQs

Business Phone Systems Explained

Get answers to the most common questions about cloud-based phone systems, features, compatibility, and how to get started with Yappl.

A cloud-based phone system routes calls over the internet instead of using traditional phone lines, offering more flexibility and features.

CallSwitch One suits growing teams with simpler needs, while Xelion offers advanced features ideal for larger, more complex businesses.

Yes - we can usually port your existing business number to your new system with no disruption.

No, you can use existing devices - but we also offer compatible IP phones and headsets for the best experience.

Yes, both systems include intuitive admin portals to manage users, call flows and features without needing technical expertise.

Very secure - both systems use encryption and robust security protocols to protect your communications.

Absolutely. Cloud systems are designed for flexibility, letting your team make and receive calls from anywhere.

Most licences include call routing, voicemail, conferencing, mobile apps, and support - with advanced features available as needed.

Yes - Xelion in particular supports CRM and collaboration tool integrations. Ask us about compatibility with your setup.

Start with a free quote. We’ll help you choose the right telephone system, set everything up and support you throughout.