we were born out of the A1 Comms Group.
From the humble beginnings of a mobile phone shop opened in 1997 in Alfreton, Derbyshire, by our CEO Paul Sisson, we can now be counted amongst the UK’s leading providers of mobile phones and telecommunications solutions.
We’re proud to be leaders in the industry, not followers, through our continuous investment in our people and technology. This means we’re able to boast about outstanding customer service and a level of expertise that’s even attracted Google’s attention.
We’re focused on making your communications and connectivity seamless, efficient and effective.
We do this by talking business, not tech. Only by understanding your business and ambitions can we make sure you get the perfect partner, the right services and the best equipment.
The Yappl team is here to support you and your business. Here you can get to know them a bit better.
Pre Sales and Provisioning Manager
Pete’s your man when it comes to working out exactly the right systems to meet your requirements. He’s been with the company for 10 years and loves a challenge, particularly when it comes to speccing complex projects and service agreements.
At home, he’s a family man, kept pretty busy by his two young daughters, Holly and Willow, and Boston terrier, Max.
Senior Support Engineer
Steve is a relative newbie on the team, joining us with an extensive track record in providing top-notch technical support. A self-confessed IT and networking nerd, he’s on the front line for those rare occasions when things go wrong – responding swiftly and mitigating the impact.
A dad of 4, Steve’s also an avid PC gamer, makes his own YouTube tutorials and even squeezes in a bit of Badminton and Airsoft too.
Emma looks after the admin side of your account – and provides all of our customers with the service we pride ourselves on. She’s been with us for almost 3 years and loves being part of a close-knit team where everyone pulls their weight.
Emma particularly likes the data analysis side of her job and enjoys getting stuck into creating complex reports and data exports.
Emma’s a mum of 2 and likes nothing more than a good old sudoku puzzle and an early night. She thinks it’s boring, but we don’t blame her (for the early nights at least!).
Chief Technical Officer
Since graduating from Sheffield Hallam University, Chris has spent 15 years in IT & Telecoms, including the last 4 with us. Previously Head of IT in a large call centre group, where he built a truly bespoke call centre platform serving the likes of RBS, The Economist and the People’s Postcode Lottery to name a few. He oversees products, develops services & solutions and manages our partner relations ensuring our customers achieve their aims.
He’s a keen golfer, a sport he enjoys playing alongside his daughter. In contrast to the slower pace of golf, Chris has also completed tough-mudder and competed in half-marathons!
Steve joined in early 2019, having previously worked with EE and O2. This gave him the chance to become part of a loyal and well-established team, as well as move back home to Derbyshire. His focus is on taking away unnecessary complexity from tech and helping businesses find communication solutions that help them grow.
He’s a keen cyclist, making the most of the hills Derbyshire has to offer, both on and off-road. Steve also loves going to watch his team, Sheffield United, whenever he can.