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Case Study

Edwin James Group

Scroll down to read more about how we improved their mobile and broadband connectivity with a Yappl solution.

Home > Case Studies > Edwin James Group

A bit of background…

Parker Technical Services, part of Edwin James Group, were struggling to deal with multiple providers across several sites.

This was not only difficult to manage but also was confusing to understand what service they should be receiving and who should be managing their networks across different sites within the business.

WT Parker
WT Parker2

The solution

Yappl implemented the following solutions:

Not only have we provided the business with their mobile phones for many years, we designed and implemented a multi-site connectivity solution, which included various types of internet connections from ADSL, SoGEA, FTTP and Leased Line services to meet the needs of various sites across the UK.

 

The benefits

  • We provide and assist with managing the connectivity across multiple sites.
  • We actively ensure we are providing a high level of service and support. Our support teams is flexible and approachable allowing employees to reach out and discuss each site as and when required.
  • We not only provide the internet connectivity we also provide some of the physical hardware in terms of routers and firewalls across the sites.
WT Parker4

We have found Tonia and the team at Yappl to be professional, willing to assist regardless of the query or how trivial the request. We continue to be delighted with the service they provide and are on track to enjoy savings around 30%, which when you consider we have some 180 business mobile phones is a considerable amount. For a company that relies on its communication, it is vital we receive a first class service – exactly what Yappl delivers.

Sean Smyth

Chairman

Related services

Business Mobiles

The right contracts and handsets you can optimise your business communications.

Managed Network Services

Allow us to manage the monitoring and maintenance of your network.

Business Broadband

Our broadband solutions include FTTC, FTTP and leased lines.

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† RPI+/CPI Price Increase - Each year, your business airtime tariff will be adjusted according to a Fixed Annual Price Change (Three), RPI+ (O2) or Consumer Price Index (EE, Vodafone) rate of inflation. Your bill will be adjusted in March (EE) or April (O2, Three, Vodafone) by 4.5% (Three), or the rate announced in January (EE, Vodafone) and February (O2) that year (plus 3.9% on EE, O2, Vodafone).
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