Small Business Telecoms

As a small business, it can be difficult to find the time to think about your communication technology. Yappl can help you to implement the best telecoms solutions, so you can get on with servicing your clients and growing your business.

Home > Small Business (1-50 people)

How we work with small businesses

We’re problem solvers, identifying key issues with your communications and implementing tailored solutions to suit.

Staying connected is crucial for businesses of any size, so you need to get it right. Drawing from years of expertise, we know how to find and implement a solution that delivers seamless connectivity for effective communication across your small business.

We like to keep it simple, offering a fully managed solution that solves all your problems in one fell swoop, making your life easier so you can focus on the day to day of your business.


Small Business Solutions

Business Telephony


Call and answer whenever and wherever.
Voicemails can be converted to text transcript.
Record calls and stay compliant.
Use your existing landline phone number.


iPhone 15

Unlimited data
Unlimited mins & texts
36-month contract

£29 a month ex. VAT

Superfast Broadband

SoGEA 80/20

Download speed of 80Mbps.
Upload speed of 20Mbps.
Ideal for 1 – 20 users.

£33.99 a month ex. VAT

Why choose Yappl for your small business telecoms?

We’re an independent unified communications specialist, working with many of the UK’s biggest networks to give small businesses access to the best business telecoms technology on the market. This allows us to deliver flexible packages, with exceptional coverage at a cost-effective price.



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Competitive pricing




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Sectors we work within


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Professional services

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We work with

As a new business start-up, it was critical we got our comms right from day one. Yappl has proved to be an excellent partner – fast, efficient and always responding quickly to our requests. Whilst their after-sales service has been excellent, the technology solutions offer a mix of mobile, landline, apps plus connectivity for security, all of which have been game-changing. I cannot recommend them highly enough.


Owner, Rainworth Garden Buildings


I’ve recently switched our phone line and internet provider to Yappl and the process was flawless. James kept in touch through out, updating me on what’s going on and Jack made sure that on the day everything went to plan. Speaking to these guys on the phone or getting replies via email you can see they have your best interests at heart (they listen to what’s being said!) and want to help and re-assure ASAP – I recommend Yappl to all businesses small and large, very happy with the service I’ve received so far!! Thank you

Julia Beadsley

Marine Drive Automotive


The support team are always extremely helpful and quickly deal with any issues. We’ve had very good customer service and nothing is ever too much trouble.

Claire Archer

Peter Moore Lets


Great and quick service from start to finish, every member of staff I spoke to have been very helpful and efficient in each task. Overall I am very pleased with the service and communication.

Nasreen Amjad

Opulent Motors


Great service and advice from start to finish and a seamless swap over of providers.

Peter Jones

Ashley Press



What happens if my internet connection goes down?


On the rare occasion something may go wrong our UK-based specialist support team is here for you, to ensure the issue is resolved as efficiently and with as minimal disruption to your business as possible. If an issue occurs, contact our Support Team on 01773 522300 or email the team at [email protected].

How much does WiFi cost for a small business?


The cost of WiFi depends on many factors, including the type of broadband that your small business requires. A SoGEA connection could start at £33.99/month, an FTTP broadband connection could start at £31/month, while a full fibre leased line connection costs from £200/month. A quick chat with our expert sales advisors could offer a better indication of WiFi costs for your small business.

How much internet speed do I need for a small business?


The broadband speed that your small business needs depends entirely on the type of business. Generally, businesses with 1 – 5 employees would need an internet speed of around 100Mbps, but again this depends heavily on your business activity, for example, any activity that’s using high amounts of data e.g. a pub till system, multiple computers that require a reliable internet connection. Our expert sales advisors would be happy to explore this further with you so you’re receiving a broadband speed to meet your business needs.

Why is the internet so important to small businesses?


A strong and reliable internet connection is vital for small businesses as it opens communication channels with customers and improves their overall experience. You can use your business broadband to offer a website, online chat functionality, respond to customer emails, offer customer’s guest WiFi access, receive calls through your business mobile and use reliable card payment machines.

What is the best phone system for a small business?


Yappl offer an advanced phone system – CallSwitch, which is ideal for small businesses. The CallSwitch platform is accessible via desk phones, the desktop application, and the mobile app, so you can stay connected to your customers, communicate how you want and has everything you need in one place.

fast, flexible, dependable.

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